Privacy Policy
Last updated: 5/25/2025
1. Information We Collect
We collect information you provide directly to us, such as:
- Account information (name, email address)
- Wallet preferences and risk tolerance responses
- Usage data and interaction with our interface
- Communications with our support team
Important: As a non-custodial wallet interface, we never have access to your private keys, cryptocurrency funds, or transaction data stored on blockchain networks.
2. How We Use Your Information
We use your information to:
- Provide our wallet interface and guidance services
- Generate personalized portfolio recommendations
- Send technical notices and security alerts
- Respond to your comments and questions
- Improve our educational content and user experience
3. Information Sharing
We may share your information:
- With Stripe for payment processing (on/off ramp services)
- To comply with legal obligations or valid legal requests
- With service providers who assist in our operations
- In connection with a merger, acquisition, or sale of assets
We do not sell your personal information to third parties. We never share your private keys or wallet data because we don't have access to them.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information, including:
- Encryption of data in transit and at rest
- Regular security assessments and monitoring
- Limited access to personal information on a need-to-know basis
- Secure data centers and infrastructure
5. Your Rights
You have the right to:
- Access and update your personal information
- Request deletion of your account and data
- Opt out of non-essential communications
- Request a copy of your data
6. Third-Party Services
Our app may contain links to third-party services. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies.
7. Children's Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18.
8. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.
9. Contact Us
If you have questions about this privacy policy, please contact us at:
Email: privacy@stack-labs.net
Address: Stack Labs, Privacy Officer